Emerging Modes of Business
Chapter Analysis
E-Business: Conduct
of industry, trade and commerce using the computer network.
E-commerce: Buying
and selling of goods and services over internet.
Scope of e-Business:
- B2BTransactions
- B2C Transactions
- C2C Transactions
- Intra B Commerce
Merits of
e-business
- More choices
- Improve brand image
- Provide new business idea
- Eliminate middleman
- Operational cost saving
Limitation
- Low personal touch
- Need for technology
- Delay in Delivery
- Access Limitation
- Conflicting laws
Online
Transaction
Receiving
information about goods placing order receiving delivery and making payment through internet.
Steps of Online Transaction
- Registration
- Placing an order
- Payment Options – Cash on Delivery. Net Banking, Cheque, Debit Cards, Digital Cash
e-Business
Risk
(i) Transaction Risk
- Default in order taking/giving
- Default on delivery
- Default on payment
(ii) Date
storage & transmission risk-
Tools for safeguard antivirus
(iii) Risks of threat of intellectual property & privacy.
Resources
for e-bushiness implementation
♦ Computer
system
♦ Internet connection
♦ Well
designed website
♦ Technically
qualified work force
♦ Mechanism
for receiving payment
♦ Well
developed tele-communication facilities.
Business
process Outsourcing (BPO)
System of
getting a business task accomplished through an outside agency.
Merits
- Focusing attention
- Cost reduction
- Provide better services
- Enhance economic development
Limitations
- Confidentiality
- Ethical concerns
- Resentment in the home country
- Sweat - Shopping
Types of outsourcing
- Financial Service
- Advertising Service ,
- Courier Service
- Customer support service
NOTES
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Notes by Sirajudheen
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Notes by Ajith Kanthi
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Notes by Navas PM
Notes by Sakeer K K Notes by Binoy George | |
PRESENTATIONS
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Presentation by Askar K
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Presentation by Afnas Thrissur
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03
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Presentation by Sandeep Kumar
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