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Emerging Modes of Business





Chapter Analysis

E-Business: Conduct of industry, trade and commerce using the computer network.
E-commerce: Buying and selling of goods and services over internet.

Scope of e-Business:
  • B2BTransactions
  • B2C Transactions
  • C2C Transactions
  • Intra B Commerce

Merits of e-business
  • More choices
  • Improve brand image
  • Provide new business idea
  • Eliminate middleman
  • Operational cost saving

Limitation
  • Low personal touch
  • Need for technology
  • Delay in Delivery
  • Access Limitation
  • Conflicting laws

Online Transaction
Receiving information about goods placing order receiving delivery and making payment through internet.

Steps of Online Transaction
  • Registration 
  • Placing an order
  • Payment Options – Cash on Delivery. Net Banking, Cheque, Debit Cards, Digital Cash

e-Business Risk
(i) Transaction Risk
  • Default in order taking/giving
  • Default on delivery
  • Default on payment
(ii) Date storage & transmission risk-
Tools for safeguard antivirus
(iii) Risks of threat of intellectual property & privacy.



Resources for e-bushiness implementation
♦ Computer system   
♦ Internet connection
♦ Well designed website
♦ Technically qualified work force
♦ Mechanism for receiving payment
♦ Well developed tele-communication facilities.

Business process Outsourcing (BPO)
System of getting a business task accomplished through an outside agency.

Merits
  • Focusing attention 
  • Cost reduction
  • Provide better services
  • Enhance economic development
Limitations
  • Confidentiality
  • Ethical concerns
  • Resentment in the home country
  • Sweat - Shopping
Types of outsourcing
  • Financial Service
  • Advertising Service ,
  • Courier Service
  • Customer support service



NOTES
Sl
Topic
Download
01
Notes  by Sirajudheen
02
Notes by Ajith Kanthi
03
Notes by Navas PM

PRESENTATIONS
Sl
Topic
Download
01
Presentation by Askar K
pdf 
02
Presentation  by Afnas Thrissur
03
Presentation by Sandeep Kumar







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